Testimonials

“ Definitively I will Katy Spring in our preferred list of spring supplier, excellence and fast quoting service. ”

“ Spot on. Let me get in touch with our customer to see how they want to proceed. Thank you for the quick response given the circumstances, ”

“ I have at least three more good volume items to quote. I will get those over to you. Your pricing has been good and I know engineering likes your springs. Looking good ”

“ Yes, it was good to catch up. We appreciate your team and the blanket orders we have established. It has helped in streamlining the ordering process and provided flexibility for changes in demand while taking advantage of improved pricing. ”

“ Thanks for providing fast lead times and great customer service. ”

“ You are so welcome good sir. The order has been forwarded to my manager. Every one of your team members with whom I spoke are great! I’ll advise when my boss approves. Have a great day! ”

“ Tom has provided some great help in this design and came up with a valid, dimensional form to quote. Please quote 20 springs to start for prototypes. ”

“ We ordered the XXX / QTY 700. Btw…..Yvette has been fantastic to work with. Very responsive and helpful. The entire Katy Springs team has helped facilitate the order and answer all our questions, we really appreciate it. ”

“ Your communication and technical support has been incredible. This is my first custom spring project so I don’t have anything to compare your quote with. I have requested a higher volume quote for our production orders. ”

“ Wanted to email to let you know we just received the newest batch of mag springs in and what a difference! Thank you gentlemen for working so hard to get this figured out with us. I am impressed as well as everybody involved here at the plant. Again, thank you for your hard work and dedication! ”

“ I reach out for technical assistance, and I appreciate the support I got from Tom Upton. Tom was great and really was a huge help. ”

“ Everything went really well! I gave Katy Springs a call and was put in contact with the right person right away. I explained what I was looking to achieve e.g spring rate, dimensions etc.. they took note and said we will work on this. I received the quote the next day, it meet my criteria and now we are pushing it through on our end. Katy Springs did a great job again! ”

“ Yes, I rec’d the quote and forwarded it to our Engineers to review. As soon as I hear back from them I will hopefully be placing an order, Thank you for your team ALWAYS handling our quotes so quickly. You are number one in my book! ”

“ Yes, I did. Excellent service as always. Thanks. ”

“ I received the Roca and ornament today, Thank you very much! I just wanted to thank you guys for being such a great partner to us and really coming through for us when we need it. I wish each of you and your families a Merry Christmas and Happy New Year!! ”

“ First of all, I’d like to thank Mark for great customer service in turning this quote around so quickly. ”

“ Thank you and the entire Katy Spring Team for making this happen. This relationship is now mating up the highest quality spring with our company, allowing us to continue to lead the firearms industry. ”

“ The richest of blessings to you and yours this new year. I saw this email and remembered that I had never “closed the loop” with you, personally. You, your company and staff; once again showed the level of personal service and professionalism that will keep me a Katy Spring customer. I appreciate the extra efforts on my spring design misunderstanding. ”

“ Good to hear from you. Yes, I received this. I’m just talking to you guys because you helped quickly last time! ”

“ We hope you had a Good Christmas and a Happy New Year, and have stayed safe from the Covid Virus that is still going around. We have finished our Fourth Quarter Vendor performance and I have attached a copy for your review. The overall Yearly Results were OTD 100.00% and the Overall Results 94.05%. We are redoing the vendor performance for next year and more emphasis is being put on OTD. Keep up the good work and we look forward to doing business with your company in 2021. ”

“ We currently have a vendor that has not been able to maintain its lead times. Once we receive and close out our order with them I will have a meeting and discuss how we want to proceed! I may have a few more RFQs for you guys over the next couple of days for more springs as we are trying to transition to you all as our sole spring provider! Your quality and customer service is unbeatable, so we want to thank you for that! ”

“ Yvette took care of everything. 5 stars / would recommend ”

“ I just wanted to let you know Matt has been fantastic to work with. Now that Tom and I are on the same page, I’m sure he’ll be able to assist moving forward as well. ”

“ I would like to personally thank you, Tom, and the team at Katy Spring for your eager and thoughtful support of our project. You have earned a spot at the front of my “Rollodex” when we are in need of mechanical springs in the future. Thanks again for your efforts. ”

“ Appreciate the support Scott and Yvette, Katy Springs for sure has some top notch employees and customer service. ”

“ Thanks again. So glad we chose Katy Spring. OUTSTANDING customer service! ”

“ Frist off, word is going around at XXXX that Katy Spring is the go-to for springs. I would like to think since my ownership transition, we are bringing lots of new business to Katy Spring, this is an exciting time! So thank you for all the support. ”

“ Thanks for allowing us to visit the Katy Spring shop. I didn’t know at the time that my Supplier Quality Manager was going to be joining me, but we were really impressed with David and the operation of the shop. ”

“ Thanks again for working with us Liz. Gotta say, I’ve been nothing but impressed with everyone at Katy Spring. Everyone has been wonderful to deal with. ”

“ Thanks Mark. You sure have a knack for emailing me right before I ask for an update. Impressive! ”

“ I have no findings from the audit and gave GE approval to start doing orders with Katy Spring. I highly recommended you all. Very impressed with what I saw. Now it is up to the sourcing and fulfillment team to place orders as needed. ”

“ You and your teams help and support is greatly appreciated!! Thank you, Have a great day!!! ”

“ Thanks again for your help in establishing the capability of your wonderful firm. I’m very encouraged that you folks will be a great fit for our company going forward. I contacted the purchasing group and my PMO leads, so I should hear back soon on next steps. ”

“ I just wanted to make sure you know that Liz has been awesome to work with. I didn’t get the answer I wanted but I received a quick accurate response each time. I dropped the ball and didn’t order in time and now I’m in a bind so that’s on me. Her reaction has been very professional and I really appreciate her and wanted to make sure you know how things are going. Hello to all my friends at Katy Springs. ”

“ I can tell you though that we are happy with Katy Spring performance. We have had no new issues with the product, the ones we had on the first PO have been resolved, your team jumped right in and fixed all issues. I hope this helps and you can relay the message for me. ”

“ Thank you for your top-notch quality and service. Also thank you for the great communications when problems arise in delivery or complications on a spring. ”

“ Katy Spring is awesome! I love the fact that I can depend on your delivery dates and if there is an issue I will know ahead of time. As you know we had a little problem a while back but that is now solved and everything is going great from my side. lease continue doing what you are doing and if you can find a way to keep the prices down please do.

“ Thank you all for the great work and products and we look forward to continuing and growing our business with Katy Spring. ”

“ Good Afternoon Liz, A very warm and big THANK YOU and to the Katy Spring family. Thanks for been our supplier and looking forward to more wins ahead! Happy ThanksGiving and Merry Christmas in Advance!!! ”

“ Hi Jason, Liz, and Scott, I hope you and your families have a great Thanksgiving and a Merry Christmas! I appreciate everything Katy Spring does for Bray and look forward to working with you in the coming year! ”

“ Liz, and Team, We are very pleased with Katy Spring management of our expedite you’re transparency and sense of urgency. ”

“ Probably back in the early 2001-2004 time frame I worked a lot with Katy Spring. I have another need with my current company. I have no idea if you can assist me with this, but I do remember Katy as being a supplier I loved to work with. And have never forgotten how you assisted me. ”

“ Aero really do appreciate all the help Katy gives our engineering department and all the great service it provides to out companies. ”

“ I must agree with Mike. You guys have been great. I have no complaints; everything is smooth working with you all starting with po confirmations to the delivery of material. You also are always quick to reply when we have a question or concern to address. I really appreciate how easy it is to work with you and Katy Spring. ”

“ We compared springs that you provide on order XXXX to the spring that we are having issues with (not supplier by Katy Springs) and noticed that the springs that you provide are flawless.
Is this something that you could provide additional information about or can direct our question to someone that can answer this question?
We really appreciate it and thank you for your time! ”

“ I apologize for not responding sooner. My schedule is all over the place. I’ve certainly had a great experience with Katy Spring since starting with you guys. No complaints. ”

“ Thank you, thank you, thank you!
I really appreciate all your help. You kept me very informed the whole time, and answered every time I needed something.
Top notch customer service. ”

“ Your contract review process is one of the best in the industry, thanks for looking into these.
Good catch on the source inspection. ”

“ Jason, I want you to know that David has been great to work with. If this had happened during normal times I would have just driven over… we will get together when things get back to normal. I think it might help if he saw how the parts are being used. As you know we are a very small business. Thank you both for your help! ”

“ Thank you very much for the quick response and call. I always appreciate being contacted same-day regarding a RFQ. 😊 I look forward to receiving the quote. If any other questions arise please feel free to contact me. ”